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Consumer

18 articles · Updated Oct 10, 2026

What changes in shops, subscriptions and services mean when you buy

Latest in Consumer

Subscription Renewals: Which Dates Actually Matter?

Most subscription trouble comes down to one missed date, and it is usually not the renewal date on the receipt. This guide sets out the dates a subscription runs on: the cancellation deadline in your terms, the reminder windows that California, New York State, New York City, Minnesota, Virginia, Colorado and Illinois require, price-change notice periods, Apple's and Google's early billing, and the 60-day clocks for disputing a card or debit charge. An illustrative 60-day free trial that turns into a monthly plan is dated step by step, from sign-up to the last day to dispute, and the guide ends with a list of calendar reminders worth setting.

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Consumer

Personalized Pricing Rules Changed in 2 States: 6 Signals to Check

Connecticut and Maryland began restricting personalized prices on October 1, 2026, and the FTC closed comments on its proposed personalized-pricing policy on September 25. This guide separates three things that get lumped together: demand-based dynamic pricing, prices built from your personal data, and random price tests. It walks through six signs you can check yourself, from New York's required disclosure line and prices that move when you log in, to countdown timers and fees added at checkout. An illustrative grocery order shows a 10% markup plus fees turning an $88 cart into $101.80, and a checklist covers comparing, saving evidence and complaining.

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Consumer

Returning Something Without a Receipt Just Changed

In August 2026, Walmart wrote into its return policy that it limits how often you can return items without a receipt, and in spring 2026 Lowe's extended its proof-of-purchase rule from returns to exchanges. Home Depot's written policy has also dropped its no-receipt refund terms, and Best Buy now pays store credit only. For shoppers, a lost receipt now usually means store credit or a refused return, unless the store can find the purchase through your card, account or online order. Target and Costco haven't changed. Here is each store's current rule, what store credit and a kept sales tax cost you, how ID tracking works, and what state law actually covers.

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Consumer

Crossed-Out 'Was' Prices Face Lawsuits. Here's How to Check a Deal

Shoppers sued Best Buy, Steve Madden and Nike in California federal court in 2026, alleging their crossed-out reference prices were rarely or never the real price. The cases are pending. In April, Washington's Supreme Court ruled that buyers there can't bring a private consumer-protection claim over a misleading bargain alone. This piece covers where each challenge stands, what the FTC guides and California, Massachusetts and Oregon rules require of a "was" price, and what Amazon's List Price, Typical Price and "Lowest Price in 30 Days" labels measure. A worked example shows a $10 saving dressed up as $80, and a checklist covers price history, price-match windows and complaints.

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Consumer

All-In Price Laws Expanded. Here's How to Find a Product's Real Cost

Connecticut's all-in pricing law took effect on July 1, 2026, joining at least five other states (California, Minnesota, Virginia, Massachusetts and Colorado) in requiring an advertised price to include mandatory fees. Meanwhile, the federal EnergyGuide label still prices electricity at 14 cents per kWh, though the national residential average was 18.31 cents in July 2026. This piece sets out what each state law lets sellers leave out, how to read a shelf unit price (including after a package shrinks) and how to rework a label's yearly energy cost at your own electricity rate. Two illustrative examples carry the math through, and a short checklist closes it out.

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Consumer

California's Add-On Law Just Changed. Here's Which Plans Are Optional.

Most add-on plans pushed at checkout are optional by law, and California now requires dealers to say so. California's CARS Act took effect on October 1, 2026, and dealers there must now say in writing that add-ons such as service contracts and GAP are not required. Elsewhere, the federal warranty law has long barred makers from tying a warranty to a paid, brand-name service. This piece separates the plans that are truly tied to a purchase (phone promo credits, lender-required coverage, already-installed dealer items) from the ones only sold as if they were, shows how $3,000 of add-ons becomes $3,787 on a 72-month loan, explains California's refund rules, and ends with a checklist for the signing table.

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Consumer

Shopping Scams Topped Social Media Fraud Reports. How to Shop Safely.

Fake shops now copy real brands and buy ads; check a store in minutes and pay in a way you can undo. In early October 2026, security researchers reported a 42% jump in new Amazon-themed web domains before the Prime Big Deal Days sale and a phishing kit that runs fake discount stores promoted on Facebook and TikTok. This guide sorts out what FTC, FBI and BBB data actually show about growth, explains how today's fake stores take money and card codes, and gives a short pre-purchase check using a free ICANN lookup. It compares what credit cards, debit cards, payment apps, gift cards and crypto let you recover, with an illustrative Black Friday order showing how the 60-day dispute clock can run out while you wait for a parcel.

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Consumer

Loyalty Programs Now Pay Big Spenders More. What It Means for You

Carnival, United and Starbucks now pay big spenders and cardholders more rewards per dollar. Carnival Rewards replaced days at sea with dollars spent on September 1, 2026. United cut general members without its card to 3 miles per dollar in April, and Starbucks split its program into three spending tiers in March. The worked examples turn each change into cents back per dollar: a $2,000-a-year United flyer, a $150 card fee, a Delta Gold target and a Starbucks Gold member. A short section sorts what companies say they want from what is interpretation, and another covers what the DOT, the CFPB and New York law do and don't protect if a program devalues your points.

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Consumer

Used-Car Warranties Just Changed in Connecticut. What Secondhand Buyers Get Now

Connecticut now requires a warranty on more used cars, while federal rules for secondhand goods stayed put. Since October 1, 2026, Connecticut dealers must give a 60-day or 3,000-mile warranty on any used car under ten model years old, whatever the price. This piece sets out which cars that newly covers, with a model-year table, then explains what has not changed: the FTC Buyers Guide, how "as is" and implied warranties work, why some factory warranties shrink for a second owner, and what Apple, Back Market and Amazon Renewed promise on refurbished goods. It also covers the Washington, Colorado and Texas repair laws, and includes a break-even formula for deciding whether a warranty is worth a higher price.

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Consumer

Visa Makes Fraud Chargebacks Harder Oct. 24. How to Still Win a Dispute

Visa widens a rule on October 24 that helps stores beat fraud claims; real billing errors keep their rights. Since 2023, card networks have given online merchants new ways to prove a purchase was yours, and since April 2026 Visa flags big US merchants at a lower fraud-and-dispute rate. Federal law has not moved: a credit card issuer must get your written notice within 60 days of the statement and settle it within two billing cycles, never more than 90 days. This guide sorts the rules by situation (no delivery, canceled subscription, not as described, unknown charge, debit or credit), walks through a dated example and covers what to do after a denial.

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